rummy joy
rummy joy
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This app is available for your device
rummy joy
This app is available for your device
Contact
+91 6699565644
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the rummy joy?
To log in, open the app and enter your registered mobile number, then verify the OTP (One-Time Password) sent to you. This will securely authenticate your account without requiring a password or email. Once verified, you can easily access the app with your mobile number.
Q2: What should I do if I am not getting OTP?
To initiate the process, check your internet connection for a strong signal. If you don't receive the OTP within the time limit, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number you previously used. If your number has changed, send your updated KYC details to our customer support via email to facilitate a smooth account transfer. This will enable us to update your account with the new information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once installed, you can access the app's new features and functions.
Q1: What is the minimum withdrawal amount in the rummy joy?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for earned gaming money, and bonus funds cannot be withdrawn. This means you can redeem the money you've won through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration process, please ensure all your Know Your Customer (KYC) details are filled and submitted in the app. This includes saving your Aadhar card, UPI information, and all necessary bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services generally complete the process within 3 hours, a significant improvement from 30 minutes. However, payment delays can occur, requiring users to wait up to 24 hours for resolution. This may extend the overall processing time beyond the initial 3-hour estimate.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming and cannot be withdrawn by anyone else. You can withdraw any real money won while playing games with the bonus amount.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If so, don't worry, as the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.
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